Vacancy -- Senior Manager - Local Authority Inspection
Purpose of Post:
CIW is the independent regulator of social care and childcare. CIW registers, inspects and takes action to improve the quality and safety of services for the well-being of the people of Wales. Local Authority Inspection is a key function in the delivery of safe, high quality social care services to the citizens of Wales. The role of Senior Manager – Local Authority Inspection is critical to providing assurance and driving improvement in the quality of social care services.
The post holder may have line management responsibility for up to four Local Authority Inspection Managers and/or Inspection Support Mangers, and will support the Head of Local Authority Inspection in ensuring the delivery of consistent, effective, efficient and high quality services.
The post holder will be accountable to the Head of Local Authority Inspection.
- To lead, manage and contribute to the design and delivery of a programme of local authority inspection, scrutiny and reviews, surveys and audits across Wales ensuring the robust management of resources and in accordance with agreed priorities.
- Reach evidence based, balanced and sound judgement about the quality, effectiveness and impact of services provided within the range of services for children and adults as required.
- Produce evaluative public reports which are of a consistently high quality and work effectively with key stakeholders to support improvement and innovation and share good practice
- To lead and be responsible for the quality and timeliness of all aspects of local authority performance scrutiny, review and inspection activity in accordance with relevant legislation and internal guidance.
- Lead on and contribute to the development and implementation of innovative approaches to integrated scrutiny, review and inspection.
- Preparing an annual review letter of the local social service department’s effectiveness and its impact upon outcomes for local citizens. Be responsible for presenting this letter to the Local Authority’s Director of Social Services, lead elected members and scrutiny committees.
- Analysing data derived from key indicators including intelligence from regulation and inspection and other information to identify development and improvement priorities for CIW’s programme of Local Authority inspection, scrutiny and review activity.
- Develop and maintain productive and effective working relationships with a range of appropriate external stakeholders and relevant key policy contacts within national bodies, Welsh Government, local authorities and health boards, together with relevant, designated audit, inspection and regulatory bodies and with other statutory agencies with responsibilities for service delivery and commissioning.
- Represent the Care Inspectorate as required on a wide range of internal and external groups and at external conferences and events.
- Be responsible for gathering information and intelligence about policy and practice developments in adult and children’s social services from a wide range of and share this with colleagues.
- Lead on engagement activity with people who use services and their carers to inform local authority performance review and inspection activity
- Lead on ensuring the effective implementation of strong performance and quality assurance arrangements and contribute to the development and improvement of such arrangements.
- In circumstances where there is line management responsibility, ensure robust arrangements for accountability, compliance, management oversight and development of the team.
- To lead on the provision of advice, support, information and reports to the Head of Local Authority Inspection as required.
- Prepare briefings for Ministers and the Senior Management Team in relation to specific issues as required.
- Work closely with Senior Managers in regulatory teams to share intelligence.
- Establishing and maintaining effective relationships with local authorities and health boards in relation to statutory and collaborative arrangements.
- Ensure work is delivered to a high standard, in a timely way and that decisions are communicated effectively.
- Develop and embed strong and effective inspection practice across CIW and contribute to ensuring that inspection guidance and tools are in place, are fit for purpose, are evaluated and kept under review.
- Consider representations in relation to regulatory activity in accordance with the agreed rota.
- Contribute to and ensure effective team work, collaboration and communication.
- Represent the organisation at senior level as required.
- To deputise for the Head of Local Authority Inspection as and when required.
- Take responsibility for own performance management and own professional development and seek appropriate development opportunities in accordance with the Welsh Government’s performance management process and in discussion with the Head of Local Authority Inspection.
Welsh Government accepts the social definition of disability, in which it is recognised that barriers in society act to disable people who have impairments or health conditions or who use British Sign Language. We are committed to removing barriers so that all (or potential new staff) can perform at their best. The Equality Act 2010 uses the medical definition of disability (“a physical or mental impairment which has a substantial and long-term impact on a person’s ability to carry out normal day to day activities”).
We guarantee to interview anyone who is disabled whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application which demonstrates that you generally meet the level of competence for the role and any qualifications, skills or experience defined as essential. We are committed to the employment and career development of disabled people.
If you have an impairment or health condition, or use British Sign Language and need to discuss reasonable adjustments for any part of this recruitment process, or wish to discuss how we will support you if you were to be successful, please email SharedServiceHelpdesk@gov.wales as soon as possible and a member of the team will contact you to discuss your requirements and any questions you may have.
Welsh Language Requirements
The Welsh Government is a bilingual organisation and Welsh language skills are considered an asset to the organisation. We encourage and support staff to learn, develop and use their Welsh language skills in the workplace.
The following list of language requirements represents an objective assessment by the line manager on behalf of the Welsh Government of the Welsh language skills required to undertake the duties of this particular post.
Competencies / Job Specific Criteria
Strategic - Setting Direction:
Changing and Improving - Spot warning signs of things going wrong and provide decisive responses to significant delivery challenges
Strategic - Setting Direction:
Making effective decisions – Draw together and present reasonable conclusions from a wide range of incomplete and complex evidence and data – able to act or decide even when details are not clear
People Cluster - Engaging people
Leading and Communicating - Be visible to staff and stakeholders and regularly undertake activities to engage and build trust with people involved in area of work
Performance Cluster - Delivering results
Managing a Quality Service - Create regular opportunities for staff and customers to help improve service quality and demonstrate a visible involvement
Job Specific Criteria
- A recognised Social Care qualification such as a Diploma in Social Work (or Social Care Wales equivalent), nursing or allied health care qualification, a teaching qualification or educated to degree level with relevant Level 5 ILM or Diploma in Leadership for Health and Social Services and an ability to demonstrate the relevance of this qualification to the role.
- Middle or senior management experience of effectively managing adult social care or health services and extensive and relevant experience of local authority social services
- Knowledge, ability and experience of working strategically and operationally to drive and deliver improvements in social care or health services.
How to apply
All applications for this vacancy should be made online via the Welsh Government's online application system. If you have a disability which would prevent you from applying on-line, please e-mail SharedServiceHelpdesk@gov.wales to request an application pack in an alternative format, or to request a reasonable adjustment related to a disability in order to submit your application.
To apply, you'll need to have an account on our online application system. Click the 'Apply' button below, and you'll be asked to 'Log in' if you already have an account, or 'Register' if you don't yet have an account. Registration takes just a few minutes to complete. You'll need an e-mail address to be able to register. Once you've registered for an account and logged in, you'll be taken to the online application form, which you'll need to fully complete and submit before the deadline on the closing date.
If you’d like to apply for this vacancy in Welsh, please use the ‘Newid Iaith / Change Language’ link at the top of this page, to take you to the Welsh version of this advert, from which you can apply in Welsh.
For further information regarding the Welsh Government recruitment process, please see the Recruitment Guidance for External Candidates (link).
When evidencing your suitability for the post, it is recommended that you refer to the Civil Service Competency Framework (link)