Vacancy -- Welsh Revenue Authority - Head of Digital and Technology

The successful candidate can expect to join an exciting, new organisation. Established in October 2017 as the Welsh Government’s first non-ministerial department, the WRA will operationalise its newly devolved powers to collect the first Welsh taxes in 800 years – Land Transaction Tax and Land Disposal Tax – generating the income to fund our Welsh public services directly.

 

The Welsh Revenue Authority (WRA) is developing into a small but specialised organisation.  Reporting to the Chief Strategy Officer, this role will provide a fantastic opportunity to shape and influence how we mature as a digital organisation.  As we are in an exciting development phase this role will be wide ranging, reaching across the entire organisation, and will require a significant degree of flexibility.

 

The post holder will lead a team with a number of key functions, including leading and developing the ICT service and ensuring we continuously improve and adapt our digital systems.  They will be key in driving delivery through negotiation and collaboration to ensure successful delivery with steady improvements.  As well as delivering in the fast-paced current environment, they will need to act strategically in considering the future requirements of the organisation, its customers, stakeholders and the wider public services in Wales, as well as leaning from best practice.    

●     develop a technical roadmap and strategic plan for digital services and ensure digital developments are designed to support and further WRA’s strategic purpose
●     use innovative technology and improvements in online services to streamline service delivery and improve customer services
●     ensure and drive delivery, using strong negotiation and collaboration skills
●     ensuring that digitally driven solutions and services are fully supported by the right architectures and systems
●     work within and embed Government Digital Service’s Government Design Principles, and lead on agile methodologies
●     oversee the management of digital contracts and oversee the procurement and re-procurement of digital services
●     manage the departmental budget to ensure best value is delivered and ensure that accurate forecasts are made
●     work closely with the customer insight team to ensure any new services meet the needs of customers and are supported by researched quality content.  Lead and motivate multiple multi-disciplinary teams, having the knowledge and experience to provide support and guidance
●     bring together appropriate skills and input from across WRA, other Government departments, stakeholders, external partners, service providers and contractors
●     ensure teams are able to work effectively and encourage cross team working
●     work closely with other organisations including the Welsh Government, HMRC and the Government Digital Service to ensure good relationships and effective communication
●     support the Chief Strategy Officer as part of the management team
●     play an active role across UK Government as part of the Digital, Data and Technology Profession

This is a rare opportunity to be directly involved in the establishment of a brand new public body in Wales with full responsibility for the development, implementation, maintenance and improvement of the Welsh Revenue Authorities ICT, across the whole organisation.  

19/01/2018, 16:00

Posts recruited to as part of this recruitment campaign are broadly open to UK nationals, those with right to remain and work in the UK and those that meet the Civil Service Nationality Rules only. Check your eligibility here:

• UK Visas and Immigration - GOV.UK

• Nationality rules – GOV.UK

Prior to appointment, all successful applicants will be required to produce original, acceptable documents as part of the pre-employment checks. If it becomes apparent at a later stage in the process that you aren’t eligible to apply, your application will be withdrawn, or offer retracted.

The Welsh Government is committed to providing services which embrace diversity and which promote equality of opportunity. This is underpinned by the Equality Act 2010 and will be adhered to at each stage of the recruitment process. Our goal is to ensure that these commitments are also embedded in our day-to-day working practices with all our customers, colleagues and partners.

We are committed to being an anti-racist organisation and increasing diversity in the Welsh Government by removing barriers and supporting all our staff to reach their potential. We are committed to recruiting Black, Asian and Minority Ethnic people and disabled people who are currently under-represented in Welsh Government.

We welcome applications from everyone regardless of age, marriage and civil partnership (both same sex and opposite sex), impairment or health condition, sex, sexual orientation, pregnancy and maternity, race, religion or belief, gender identity or gender expression.

We are a Stonewall Diversity Champion and a Disability Confident Level 3 (Leader) organisation. Key to supporting this work and providing peer support are five Board sponsored Staff Networks (Disability Awareness and Support (DAAS); Minority Ethnic Support Network (MESN); Mind Matters (Mental health and well-being); PRISM (Lesbian, Gay, Bisexual, Transgender, Intersex +) and Women Together.

This vacancy is part of the Great Place to Work for Veterans initiative.

The Welsh Government is a bilingual organisation and Welsh language skills are considered an asset to the organisation. We encourage and support staff to learn, develop and use their Welsh language skills in the workplace. 

The following list of language requirements represents an objective assessment by the line manager on behalf of the Welsh Government of the Welsh language skills required to undertake the duties of this particular post.

In Welsh Government, the relationship between the employer and trade unions is based on social partnership. We believe our goals can best be achieved by management and trade unions working together.

Our 3 recognised trade unions are:
•         PCS
•         Prospect
•         FDA

This relationship is underpinned by a partnership agreement. This sets out how our unions work with Welsh Government on issues such as:
•         pay
•         terms and conditions
•         policies and procedures
•         organisational change.

Our Welsh Government trade union colleagues work together to give their members a real say in the workplace. They make sure that the interests of their members are promoted and protected. They also help reduce inequalities and improve terms and conditions.

The Welsh Government has an excellent track record of working in partnership with its trade unions. We encourage staff to get involved. We support you to join a recognised trade union, to ensure your voice is heard in the workplace. and to learn more about trade unions and partnership working.

• Unless stated otherwise in ‘actual starting salary’, all candidates will start at the minimum of the pay scale being appointed to (this includes existing civil servants).This is not negotiable.
• Unless stated otherwise in ‘type of opportunity’, this recruitment advert is not open on a Loan or Secondment basis.
• For more information on the eligibility criteria and terms and conditions for Loan and Secondment positions in Welsh Government, please see external recruitment candidate guidance.
• Unless stated otherwise in ‘Location of Post’ the role/s recruited to via this campaign can only be worked in the UK, not overseas.

All applications for this vacancy should be made online via the Welsh Government's online application system.  If you have a disability which would prevent you from applying on-line, please e-mail SharedServiceHelpdesk@wales.gsi.gov.uk to request an application pack in an alternative format, or to request a reasonable adjustment related to a disability in order to submit your application.

To apply, you'll need to have an account on our online application system.  Click the 'Apply' button below, and you'll be asked to 'Log in' if you already have an account, or 'Register' if you don't yet have an account.  Registration takes just a few minutes to complete.  You'll need an e-mail address to be able to register.  Once you've registered for an account and logged in, you'll be taken to the online application form, which you'll need to fully complete and submit before the deadline on the closing date.  

If you’d like to apply for this vacancy in Welsh, please use the ‘Newid Iaith / Change Language’ link at the top of this page, to take you to the Welsh version of this advert, from which you can apply in Welsh.

For further information regarding the Welsh Government recruitment process, please see the Recruitment Guidance for External Candidates (link).

When evidencing your suitability for the post, it is recommended that you refer to the Civil Service Competency Framework (link)

Anyone who believes they have been treated unfairly, or has a grievance or complaint, about how the process was conducted should either write to the Head of Resourcing, Welsh Government, Cathays Park 2, Cardiff CF10 3NQ or email SharedServiceHelpdesk@gov.wales.  If you are unhappy with the outcome of the complaint raised with the Welsh Government and feel that the principles of appointment on merit through fair and open competition have not been met you have the right to pursue your grievance with the Civil Service Commission.