Vacancy -- Junior Interaction Designer

Working for the Civil Service

The Welsh Government's recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles.

The Civil Service Code sets out the standards of behaviour expected of civil servants.

Vacancy Details

Office of the First Minister
Communications
HEO - £32,460 - £39,690
A starting salary between £29,100 and £32,900 will be offered to the successful candidate, based on their skills, knowledge, experience and performance at interview. This range is not negotiable.
Full time (applications are welcome from people who work part time, as part of a job share or who work full time)
Permanent
Cardiff
TBC

Purpose of Post:

This is an exciting time to join the Welsh Government as we modernise our development of online services.

As a Junior Interaction Designer, you will take complex tasks and processes and transform them into intuitive, accessible, and easy-to-use designs for everyone from first-time users to experts.

You will help ensure that the Welsh Government makes the most of its websites and online services and have the opportunity to test them with users.

Key tasks:

  • Follow a User Centred Design approach to understand user needs and explore solutions
  • Design effective components, patterns, layouts and user journeys for a range of online services
  • Create and rapidly iterate interactive prototypes using both code and design tools
  • Participate in user research and usability testing activities
  • Provide advice to clients on user experience and information architecture best practice
  • Work in a team environment to the Interaction Design Team’s processes and methodologies
  • Offer creative advice and practical ideas for improving existing websites and digital services

Development opportunities:

This is a demanding, rewarding role in a constantly developing area. The post offers the opportunity to develop skills in the areas of interaction design and wider digital disciplines.

Closing Date:

05/08/2019, 16:00

Eligibility

Posts recruited to as part of this recruitment campaign are broadly open to UK nationals, those with right to remain and work in the UK and those that meet the Civil Service Nationality Rules only. Check your eligibility here:

Prior to appointment, all successful applicants will be required to produce original, acceptable documents as part of the pre-employment checks. If it becomes apparent at a later stage in the process that you aren’t eligible to apply, your application will be withdrawn, or offer retracted.

Equality and Diversity

The Welsh Government is committed to providing services which embrace diversity and which promote equality of opportunity. This is underpinned by the Equality Act 2010 and will be adhered to at each stage of the recruitment process. Our goal is to ensure that these commitments are also embedded in our day-to-day working practices with all our customers, colleagues and partners.

We are committed to being an anti-racist organisation and increasing diversity in the Welsh Government by removing barriers and supporting all our staff to reach their potential. We are committed to recruiting Black, Asian and Minority Ethnic people and disabled people who are currently under-represented in Welsh Government.

We welcome applications from everyone regardless of age, marriage and civil partnership (both same sex and opposite sex), impairment or health condition, sex, sexual orientation, pregnancy and maternity, race, religion or belief, gender identity or gender expression.

We are a Stonewall Diversity Champion and a Disability Confident Level 3 (Leader) organisation. Key to supporting this work and providing peer support are five Board sponsored Staff Networks (Disability Awareness and Support (DAAS); Minority Ethnic Support Network (MESN); Mind Matters (Mental health and well-being); PRISM (Lesbian, Gay, Bisexual, Transgender, Intersex +) and Women Together.

Disability Confident

A Great Place to Work for Veterans

This vacancy is part of the Great Place to Work for Veterans initiative.

Welsh Language Requirements

The Welsh Government is a bilingual organisation and Welsh language skills are considered an asset to the organisation. We encourage and support staff to learn, develop and use their Welsh language skills in the workplace. 

The following list of language requirements represents an objective assessment by the line manager on behalf of the Welsh Government of the Welsh language skills required to undertake the duties of this particular post.

Not necessary to undertake the duties of this post

Social Partnership

In Welsh Government, the relationship between the employer and trade unions is based on social partnership. We believe our goals can best be achieved by management and trade unions working together.

Our 3 recognised trade unions are:
•         PCS
•         Prospect
•         FDA

This relationship is underpinned by a partnership agreement. This sets out how our unions work with Welsh Government on issues such as:
•         pay
•         terms and conditions
•         policies and procedures
•         organisational change.

Our Welsh Government trade union colleagues work together to give their members a real say in the workplace. They make sure that the interests of their members are promoted and protected. They also help reduce inequalities and improve terms and conditions.

The Welsh Government has an excellent track record of working in partnership with its trade unions. We encourage staff to get involved. We support you to join a recognised trade union, to ensure your voice is heard in the workplace. and to learn more about trade unions and partnership working.

Competencies / Job Specific Criteria

Competencies

  1. User focus - Able to collaborate with user researchers and can sell and represent users internally.
  2. Making effective decisions - Recognise patterns and trends in a wide range of evidence / data and draw key conclusions, outlining costs, benefits, risks and potential responses.

  3. Digital perspective - Is responsive to changes in technology, adapting their approach accordingly.
  4. Leading and communicating - Communicate in a straightforward, honest and engaging manner with all stakeholders and stand ground when needed.

Job Specifics

  1. Demonstrable track record in designing online services and/or sites following a User Centred Design approach.  Please provide examples and include urls to evidence this.
  2. Proficiency and experience in creating prototypes by hand coding and with design tools such as Sketch, Adobe Creative Suite, Invision, and Azure. Please provide examples and include urls to evidence this.
  3. Experience of discovering, analysing and understanding user behaviour in relation to websites through methods, activities, or tools. Please provide examples and include urls to evidence this.

Assessment Process

Other Information

  • Unless stated otherwise in ‘actual starting salary’, all candidates will start at the minimum of the pay scale being appointed to (this includes existing civil servants).This is not negotiable.
  • Unless stated otherwise in ‘type of opportunity’, this recruitment advert is not open on a Loan or Secondment basis.
  • For more information on the eligibility criteria and terms and conditions for Loan and Secondment positions in Welsh Government, please see external recruitment candidate guidance.
  • Unless stated otherwise in ‘Location of Post’ the role/s recruited to via this campaign can only be worked in the UK, not overseas.

Applicants who are successful at the sift stage will progress to the interview stage. At the interview a laptop will be available for applicants to visually support their evidence in answer to the interview questions.

As part of the interview process, applicants will be asked to give a 10 minute presentation which will assess the first job specific criteria.  The presentation topic will be confirmed in the invitation to interview.

Timothy Andrews / timothy.andrews@gov.wales / 03000 253012 Aeddan Davies / Aeddan.davies@gov.wales / 03000 251647

How to apply

All applications for this vacancy should be made online via the Welsh Government's online application system.  If you have a disability which would prevent you from applying on-line, please e-mail SharedServiceHelpdesk@gov.wales to request an application pack in an alternative format, or to request a reasonable adjustment related to a disability in order to submit your application.

To apply, you'll need to have an account on our online application system.  Click the 'Apply' button below, and you'll be asked to 'Log in' if you already have an account, or 'Register' if you don't yet have an account.  Registration takes just a few minutes to complete.  You'll need an e-mail address to be able to register.  Once you've registered for an account and logged in, you'll be taken to the online application form, which you'll need to fully complete and submit before the deadline on the closing date.  

If you’d like to apply for this vacancy in Welsh, please use the ‘Newid Iaith / Change Language’ link at the top of this page, to take you to the Welsh version of this advert, from which you can apply in Welsh.

For further information regarding the Welsh Government recruitment process, please see the Recruitment Guidance for External Candidates (link).

When evidencing your suitability for the post, it is recommended that you refer to the Civil Service Competency Framework (link)

Grievance and Complaints

Anyone who believes they have been treated unfairly, or has a grievance or complaint, about how the process was conducted should either write to the Head of Resourcing, Welsh Government, Cathays Park 2, Cardiff CF10 3NQ or email SharedServiceHelpdesk@gov.wales.  If you are unhappy with the outcome of the complaint raised with the Welsh Government and feel that the principles of appointment on merit through fair and open competition have not been met you have the right to pursue your grievance with the Civil Service Commission.

This vacancy is closed to applications.