Vacancy -- Intelligence Analyst

Recruitment Principles

The Welsh Government's recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles.

Vacancy Details

Education and Public Services
Care Inspectorate Wales
HEO - £30,600 - £37,410
Full time (applications are welcome from people who work part time, as part of a job share or who work full time)
Fixed Term
This is a Fixed Term opportunity for up to 2 years with possibility of permanency subject to the criteria in place at the time. Applications will also be considered for loan or secondment opportunities for up to two years.
Other location
This post can be based in any of the CIW offices: Carmarthen, Llandudno Junction or Merthyr

Purpose of Post:

CIW is the independent regulator of social care and childcare.  CIW registers, inspects and takes action to improve the quality and safety of services for the well-being of the people of Wales. 

Reporting to the Team Manager Performance and Information, this post will provide the knowledge, data and analytical skills, to assist CIW to translate information into intelligence about the social care and child care sectors.

Key tasks:

  • Develop and maintain knowledge of both social care and childcare sectors, with an opportunity to develop more expert knowledge in one sector.
  • Receive, record and analyse data and intelligence on regulatory and sector performance.
  • Examine patterns and trends in information linking this to policy and practice changes, particularly performance information.
  • Prepare and deliver written and verbal reports on analysis findings to senior managers, project groups and other CIW or public sector colleagues.
  • Establish and maintain links with the Registration and Inspection teams and Welsh Government colleagues to keep CIW aware of new and emerging data and analysis and map these to CIW aims.
  • Contribute to CIW’s reporting / public information function through other reports and communications. This includes the development of interactive data tools, making use of software as appropriate.
  • Act as an ‘intelligent customer’ in acquiring data, developing local and national links and a detailed understanding of information needs across CIW. This includes working with other public sector organisations. 
  • Design and develop information collection tools and processes, including surveys and qualitative self-evaluations; and  analyse the data collected.
  • Contribute to defining the information and analysis needs for CIW, by engaging with colleagues and managers across the organisation.
  • Develop and maintain expertise in CIW’s ICT system to be a point of contact for the system in terms of interrogation and analysis of the data held within it and providing guidance to staff in relation to the use of data and its accuracy.
  • Assess data quality, being innovative in overcoming data issues and advising on system developments to ensure that useful high quality data is captured at source 
  • Managing own professional development and seeking appropriate opportunities in discussion with the Team Manager Performance and Information. 
  • Lead on the production and publication of CIW’s Statistical Releases, including publishing data to StatsWales.

Development opportunities:

This posts offers the opportunity to work in a dynamic organisation which champions improvements in social care through a citizen focussed approach. 

Support for developing professional expertise in both statistics, research and data science.    

Closing Date:

14/10/2021, 16:00

Disability Confident

Welsh Government accepts the social definition of disability, in which it is recognised that barriers in society act to disable people who have impairments or health conditions or who use British Sign Language. We are committed to removing barriers so that all (or potential new staff) can perform at their best. The Equality Act 2010 uses the medical definition of disability (“a physical or mental impairment which has a substantial and long-term impact on a person’s ability to carry out normal day to day activities”).

We guarantee to interview anyone who is disabled whose application meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence in your application which demonstrates that you generally meet the level of competence for the role and any qualifications, skills or experience defined as essential. We are committed to the employment and career development of disabled people.

If you have an impairment or health condition, or use British Sign Language and need to discuss reasonable adjustments for any part of this recruitment process, or wish to discuss how we will support you if you were to be successful, please email as soon as possible and a member of the team will contact you to discuss your requirements and any questions you may have.

A Great Place to Work for Veterans

This vacancy is part of the Great Place to Work for Veterans initiative.

Welsh Language Requirements

The Welsh Government is a bilingual organisation and Welsh language skills are considered an asset to the organisation. We encourage and support staff to learn, develop and use their Welsh language skills in the workplace. 

The following list of language requirements represents an objective assessment by the line manager on behalf of the Welsh Government of the Welsh language skills required to undertake the duties of this particular post.

Not necessary to undertake the duties of this post

Social Partnership

In Welsh Government, the relationship between the employer and trade unions is based on social partnership. We believe our goals can best be achieved by management and trade unions working together.

Our 3 recognised trade unions are:
•         PCS
•         Prospect
•         FDA

This relationship is underpinned by a partnership agreement. This sets out how our unions work with Welsh Government on issues such as:
•         pay
•         terms and conditions
•         policies and procedures
•         organisational change.

Our Welsh Government trade union colleagues work together to give their members a real say in the workplace. They make sure that the interests of their members are promoted and protected. They also help reduce inequalities and improve terms and conditions.

The Welsh Government has an excellent track record of working in partnership with its trade unions. We encourage staff to get involved. We support you to join a recognised trade union, to ensure your voice is heard in the workplace. and to learn more about trade unions and partnership working.

Competencies / Job Specific Criteria


Changing and Improving - Actively encourage ideas from a wide range of sources and stakeholders and use these to inform own thinking 

Seeing the Big Picture - Be alert to emerging issues and trends which might impact or benefit own and team’s work

Delivering at Pace - Regularly monitor own and team’s work against milestones or targets and act promptly to keep work on track and maintain performance 

Making Effective Decisions - Recognise patterns and trends in a wide range of evidence/data and draw key conclusions 

Job Specific Criteria: 

  1. Ability to analyse a range of information to determine options and recommendations, reaching appropriate conclusions.
  2. Ability to develop a detailed knowledge of data sources in this work area and an understanding of data capture, management and quality assurance procedures.
  3. Advanced knowledge of Excel and experience of using programming languages such as R, Python or SQL, and business analytical tools such as Power BI and Tableau.

Assessment Process

Applications will be sifted, successful candidates will then be invited to interview. All interviews will take place virtually via Microsoft Teams.

Please ensure you familiarise yourself with the Welsh Government candidate guidance and how to evidence competency based questions.

The Recruitment Guidance for External Candidates has been developed to assist candidates in applying for an external vacancy at the Welsh Government. 

Please use the guidance provided throughout each stage of the recruitment and selection process.  It includes useful advice on: 
•    what you need to do before you apply 
•    completing an application, including producing competency and job specific examples
•    the STAR technique, which can help to you structure your evidence
•    the interview process

Other Information

Neil Fewtrell

How to apply

All applications for this vacancy should be made online via the Welsh Government's online application system.  If you have an impairment which would prevent you from applying on-line, please e-mail to request an application pack in an alternative format, or to request a reasonable adjustment related to an impairment in order to submit your application.

To apply, you'll need to have an account on our online application system.  Click the 'Apply' button below, and you'll be asked to 'Log in' if you already have an account, or 'Register' if you don't yet have an account.  Registration takes just a few minutes to complete.  You'll need an e-mail address to be able to register.  Once you've registered for an account and logged in, you'll be taken to the online application form, which you'll need to fully complete and submit before the deadline on the closing date.  

If you’d like to apply for this vacancy in Welsh, please use the ‘Newid Iaith / Change Language’ link at the top of this page, to take you to the Welsh version of this advert, from which you can apply in Welsh.

For further information regarding the Welsh Government recruitment process, please see the Recruitment Guidance for External Candidates (link).

When evidencing your suitability for the post, it is recommended that you refer to the Civil Service Competency Framework (link)

This vacancy is closed to applications.