Vacancy -- CIW - Head of Registration and Enforcement

CIW is the independent regulator of social care and childcare. CIW registers, inspects and takes action to improve the quality and safety of services for the well-being of the people of Wales. Registration and enforcement are key functions in promoting the delivery of high quality care and support in regulated services to the citizens of Wales. Effective registration and enforcement is critical in ensuring that only reliable, safe services are registered and that timely, robust action is taken when services fail to provide safe care. 

This postholder will provide effective engagement with Welsh Government (WG) colleagues and national strategic leadership and management of the organisation’s Registration and Enforcement Team, ensuring the delivery of legally robust, consistent, effective, efficient and high quality services. The post holder will also provide leadership and management to ensure the resources of CIW are used efficiently and effectively. 

CIW is undergoing a significant change programme involving a change in structures and a move to digital services. The postholder will contribute to and support key aspects of the change agenda. 

The post holder will be accountable to the Deputy Chief Inspector (Deputy Director).

• Contribute to   the strategic leadership and direction of CIW as a member of the Senior   Management Team. Provide   authoritative, professional advice and support to the Chief Inspector, Deputy   Chief Inspectors and WG policy colleagues.   
• Provide   national leadership and management of the registration and enforcement team, ensuring work is delivered to a high standard, consistently, in a timely way   and that decisions are communicated effectively.  
• Take the lead   on ensuring full engagement with a wide range of relevant stakeholders, in   particular WG legal advisors, other regulators and law enforcement agencies   as well as provider associations, users of services and their carers. 
• Provide   direction, strong leadership and line management to the Registration and Enforcement team to achieve high levels of engagement   and performance including line management of the Senior Managers (MB2/HEO).   This will involve collaborating and working in partnership, innovating and   developing practice to achieve continuous improvement, responding to the changing environment for   care and social services in Wales - the implementation of legislation and   digital services.
• Provide strong,   visible professional leadership to the team’s registration, enforcement and support staff, demonstrating a personal commitment to the organisation’s   values and goals at all levels of activity.
• Lead on   ensuring robust arranagements for accountability, compliance and management   oversight of the standard and quality of all registration and enforcement activity.  
• Lead on ensuring the effective delivery of quality assurance arrangements to promote   continuous improvement in registration and enforcement services.    
• Take lead   responsibility for contributing to and implementing programmes and   initiatives to improve the skills, competence, capability, engagement and well   being of all staff within the Registration and Enforcement Team.  
• Take the lead   in ensuring the availability and provision of robust support and advice to   staff involved with complex cases.  
• Act as decision   maker in complex cases including urgent cancellation, Regulation of   Investigatory Powers Act (RIPA) and   joint investigations with other agencies including the police in relation to   very complex cases. Ensure appropriate   deputising arrangements are in place as and when required to avoid unecessary delay.  
• Lead a team of professional staff to provide   information on care and social services across Wales in order to meet   statutory requirements, inform Ministers and policy development, and provide   a basis for decision making and performance management.  
• Lead on   contributing to the corporate delivery of CIW’s work through leadership and   programmed management of national projects.     
• Ensure that information   from the team contributes via the Senior Management Team to the development   of Welsh Government policy.  
• Provide senior   leadership in developing close collaborative working across Welsh Government   and with other regulators including Social Care Wales other inspectorates,   including at a UK level and a wide range of public and private organisations   in the care sector in developing and delivering citizen led regulation. Supporting a coherent relationship between   inspection, regulation, commissioning and professional workforce development.  
• Managing own   professional development and seeking appropriate opportunities in discussion   with the Deputy Chief Inspector.

This posts offers the opportunity to work in a dynamic organisation which champions improvements in social care through a citizen focussed approach.

03/05/2019, 16:00

Posts recruited to as part of this recruitment campaign are broadly open to UK nationals, those with right to remain and work in the UK and those that meet the Civil Service Nationality Rules only. Check your eligibility here:

• UK Visas and Immigration - GOV.UK

• Nationality rules – GOV.UK

Prior to appointment, all successful applicants will be required to produce original, acceptable documents as part of the pre-employment checks. If it becomes apparent at a later stage in the process that you aren’t eligible to apply, your application will be withdrawn, or offer retracted.

The Welsh Government is committed to providing services which embrace diversity and which promote equality of opportunity. This is underpinned by the Equality Act 2010 and will be adhered to at each stage of the recruitment process. Our goal is to ensure that these commitments are also embedded in our day-to-day working practices with all our customers, colleagues and partners.

We are committed to being an anti-racist organisation and increasing diversity in the Welsh Government by removing barriers and supporting all our staff to reach their potential. We are committed to recruiting Black, Asian and Minority Ethnic people and disabled people who are currently under-represented in Welsh Government.

We welcome applications from everyone regardless of age, marriage and civil partnership (both same sex and opposite sex), impairment or health condition, sex, sexual orientation, pregnancy and maternity, race, religion or belief, gender identity or gender expression.

We are a Stonewall Diversity Champion and a Disability Confident Level 3 (Leader) organisation. Key to supporting this work and providing peer support are five Board sponsored Staff Networks (Disability Awareness and Support (DAAS); Minority Ethnic Support Network (MESN); Mind Matters (Mental health and well-being); PRISM (Lesbian, Gay, Bisexual, Transgender, Intersex +) and Women Together.

This vacancy is part of the Great Place to Work for Veterans initiative.

The Welsh Government is a bilingual organisation and Welsh language skills are considered an asset to the organisation. We encourage and support staff to learn, develop and use their Welsh language skills in the workplace. 

The following list of language requirements represents an objective assessment by the line manager on behalf of the Welsh Government of the Welsh language skills required to undertake the duties of this particular post.

In Welsh Government, the relationship between the employer and trade unions is based on social partnership. We believe our goals can best be achieved by management and trade unions working together.

Our 3 recognised trade unions are:
•         PCS
•         Prospect
•         FDA

This relationship is underpinned by a partnership agreement. This sets out how our unions work with Welsh Government on issues such as:
•         pay
•         terms and conditions
•         policies and procedures
•         organisational change.

Our Welsh Government trade union colleagues work together to give their members a real say in the workplace. They make sure that the interests of their members are promoted and protected. They also help reduce inequalities and improve terms and conditions.

The Welsh Government has an excellent track record of working in partnership with its trade unions. We encourage staff to get involved. We support you to join a recognised trade union, to ensure your voice is heard in the workplace. and to learn more about trade unions and partnership working.

• Unless stated otherwise in ‘actual starting salary’, all candidates will start at the minimum of the pay scale being appointed to (this includes existing civil servants).This is not negotiable.
• Unless stated otherwise in ‘type of opportunity’, this recruitment advert is not open on a Loan or Secondment basis.
• For more information on the eligibility criteria and terms and conditions for Loan and Secondment positions in Welsh Government, please see external recruitment candidate guidance.
• Unless stated otherwise in ‘Location of Post’ the role/s recruited to via this campaign can only be worked in the UK, not overseas.

All applications for this vacancy should be made online via the Welsh Government's online application system.  If you have a disability which would prevent you from applying on-line, please e-mail SharedServiceHelpdesk@gov.wales to request an application pack in an alternative format, or to request a reasonable adjustment related to a disability in order to submit your application.

To apply, you'll need to have an account on our online application system.  Click the 'Apply' button below, and you'll be asked to 'Log in' if you already have an account, or 'Register' if you don't yet have an account.  Registration takes just a few minutes to complete.  You'll need an e-mail address to be able to register.  Once you've registered for an account and logged in, you'll be taken to the online application form, which you'll need to fully complete and submit before the deadline on the closing date.  

If you’d like to apply for this vacancy in Welsh, please use the ‘Newid Iaith / Change Language’ link at the top of this page, to take you to the Welsh version of this advert, from which you can apply in Welsh.

For further information regarding the Welsh Government recruitment process, please see the Recruitment Guidance for External Candidates (link).

When evidencing your suitability for the post, it is recommended that you refer to the Civil Service Competency Framework (link)

Anyone who believes they have been treated unfairly, or has a grievance or complaint, about how the process was conducted should either write to the Head of Resourcing, Welsh Government, Cathays Park 2, Cardiff CF10 3NQ or email SharedServiceHelpdesk@gov.wales.  If you are unhappy with the outcome of the complaint raised with the Welsh Government and feel that the principles of appointment on merit through fair and open competition have not been met you have the right to pursue your grievance with the Civil Service Commission.