Vacancy -- Inspector Childcare and Play - Welsh Essential X2

Working for the Civil Service

The Welsh Government's recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles.

The Civil Service Code sets out the standards of behaviour expected of civil servants.

Vacancy Details

Chief Operating Officer’s Group
Care Inspectorate Wales
HEO - £31,210 - £38,160
A starting salary of up to point 3 (£35,180) may be considered for candidates who demonstrate the essential skills, knowledge and experience to an exceptional level.
Full time (applications are welcome from people who work part time, as part of a job share or who work full time)
Permanent
Other location
Your agreed office location is either the CIW Merthyr or Llandudno Junction office. This will be your substantive and permanent place of work. As an Inspector, you will work from a blend of locations, including some time working at home, some time at your agreed office location, and some time at the premises of the service you are inspecting. The agreed office location will be the designated place of work and any remote or home working arrangement does not constitute a change to your designated place of work or contractual terms and conditions. The successful candidate will be expected to pay for their commute to their normal place of work. Travel to other locations that are not your chosen normal place of work will be paid for by CIW.
TBC

Purpose of Post:

CIW is the independent regulator of social care and childcare. CIW registers, inspects and takes action to improve the quality and safety of services for the well-being of the people of Wales. Inspection and enforcement are key functions in the delivery of safe, high quality regulated services to the citizens of Wales. 

The primary task of an Inspector is to ensure that regulated care services provide good quality, safe care and to encourage and drive improvement. Inspectors have the opportunity to use their knowledge and skills to safeguard and protect the wellbeing of people using regulated services and to gather information about outcomes for people. This can be used by CIW in its evaluation of local councils and for informing policy development.

Inspectors will be responsible to a Team Manager. They have a critical function to perform to ensure the effective and timely delivery of CIW’s core responsibilities across the full spectrum of Regulated Care Services.

Key tasks:

  • Maintaining oversight and management of a caseload of regulated services, ensuring the required inspections take place, monitoring levels of risk, assessing incoming concerns and ensuring all records are kept up to date.
  • Carrying out inspections in line with an agreed programme (including joint inspections with Estyn in childcare and play), observing and reporting on the well-being of people using the service, identifying, and monitoring areas of non-compliance, raising and responding to safeguarding concerns.
  • Taking responsibility for following and progressing actions in relation to services of concern and liaising with other key stakeholders including commissioners, other regulatory bodies and safeguarding leads.
  • Preparing and undertaking enforcement activity including drafting statutory notices.
  • Collating, providing evidence to and attending Care Standard Tribunal hearings.
  • Working with managers to contribute to the setting and achieving of organisational performance objectives, including both quantitative and qualitative measures.
  • Ensuring effective communication across the team to ensure that good practice is shared, and areas of concern reported.
  • Contributing to the development and improvement of practice to ensure robust, consistent regulatory standards where issues of diversity and equality are fully addressed and integrated.
  • Keep up to date with changes in legislation, guidance, and policies, procedures and best practice development.
  • Ensuring the development of and ongoing effective engagement with other stakeholders including people who use services and carers.
  • Preparing correspondence in relation to specific issues raised about services.
  • Maintaining accurate records management including the use of CRM database (CaSSI).
  • Take responsibility for own performance management and own professional development and seek appropriate development opportunities in accordance with the Welsh Government/CIW performance and development / management support process and in discussion with the team manager.

Development opportunities:

This posts offers the opportunity to work in a dynamic organisation which champions improvements in social care through a citizen focussed approach.

Closing Date:

29/09/2022, 16:00

Eligibility

Posts recruited to as part of this recruitment campaign are broadly open to UK nationals, those with right to remain and work in the UK and those that meet the Civil Service Nationality Rules only. Check your eligibility here:

Prior to appointment, all successful applicants will be required to produce original, acceptable documents as part of the pre-employment checks. If it becomes apparent at a later stage in the process that you aren’t eligible to apply, your application will be withdrawn, or offer retracted.

Equality and Diversity

The Welsh Government is committed to providing services which embrace diversity and which promote equality of opportunity. This is underpinned by the Equality Act 2010 and will be adhered to at each stage of the recruitment process. Our goal is to ensure that these commitments are also embedded in our day-to-day working practices with all our customers, colleagues and partners.

We are committed to being an anti-racist organisation and increasing diversity in the Welsh Government by removing barriers and supporting all our staff to reach their potential. We are committed to recruiting Black, Asian and Minority Ethnic people and disabled people who are currently under-represented in Welsh Government.

We welcome applications from everyone regardless of age, marriage and civil partnership (both same sex and opposite sex), impairment or health condition, sex, sexual orientation, pregnancy and maternity, race, religion or belief, gender identity or gender expression.

We are a Stonewall Diversity Champion and a Disability Confident Level 3 (Leader) organisation. Key to supporting this work and providing peer support are five Board sponsored Staff Networks (Disability Awareness and Support (DAAS); Minority Ethnic Support Network (MESN); Mind Matters (Mental health and well-being); PRISM (Lesbian, Gay, Bisexual, Transgender, Intersex +) and Women Together.

Disability Confident

The Welsh Government has adopted the social definition of disability, in which it is recognised that barriers in society act to disable people who have impairments or health conditions, who are neurodivergent or who use British Sign Language. We are committed to removing barriers so that all (or potential new) staff can perform at their best.

We guarantee to interview any disabled person who meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence, at each stage of the assessment process before interview, which demonstrates you generally meet the job description requirements. We are committed to the employment and career development of disabled people.

If you have an impairment or health condition, if you are neurodivergent or use British Sign Language and need to discuss reasonable adjustments for any part of this recruitment process, or wish to discuss how we will put in place any adjustments if you were to be successful, please email sharedservicehelpdesk@gov.wales as soon as possible and a member of the team will contact you to discuss requirements and any questions you may have.

A Great Place to Work for Veterans

This vacancy is part of the Great Place to Work for Veterans initiative.

Welsh Language Requirements

The Welsh Government is a bilingual organisation and Welsh language skills are considered an asset to the organisation. We encourage and support staff to learn, develop and use their Welsh language skills in the workplace. 

The following list of language requirements represents an objective assessment by the line manager on behalf of the Welsh Government of the Welsh language skills required to undertake the duties of this particular post.

Essential
Full understanding of all work related material
Fluent
Can understand all work-related conversations
Can prepare written material for all work-related matters

Social Partnership

In Welsh Government, the relationship between the employer and trade unions is based on social partnership. We believe our goals can best be achieved by management and trade unions working together.

Our 3 recognised trade unions are:
•         PCS
•         Prospect
•         FDA

This relationship is underpinned by a partnership agreement. This sets out how our unions work with Welsh Government on issues such as:
•         pay
•         terms and conditions
•         policies and procedures
•         organisational change.

Our Welsh Government trade union colleagues work together to give their members a real say in the workplace. They make sure that the interests of their members are promoted and protected. They also help reduce inequalities and improve terms and conditions.

The Welsh Government has an excellent track record of working in partnership with its trade unions. We encourage staff to get involved. We support you to join a recognised trade union, to ensure your voice is heard in the workplace. and to learn more about trade unions and partnership working.

Competencies / Job Specific Criteria

As Welsh language skills are essential for this role, candidates are required to present evidence for at least two questions from the competency or job specific criteria in the alternate language. For example, if the application is being submitted in English, at least two of the examples should be written in Welsh. If the application is being submitted in Welsh, at least two of the examples should be written in English.

Scroll down for the Welsh translations.

Competencies

  • Seeing the Big PictureSeek to understand how services, activities & strategies in the area work together to create value for the customer/end user.
  • Making Effective Decisions - Recognise patterns and trends in a wide range of evidence/data and draw key conclusions, outlining costs, benefits, risks and potential responses.
  • Leading and Communicating - Communicate in a straightforward, honest and engaging manner with all stakeholders and stand ground when needed. 
  • Delivering at Pace - Plan ahead but reassess workloads and priorities if situations change or people are facing conflicting demands. 

Job Specific Criteria

  1. A recognised social care/education qualification alongside relevant experience is preferred however, applications will be accepted from candidates who are qualified to degree level or higher (in any subject) with substantial experience in safeguarding and/or improving outcomes for people in a health or social care context. Examples of acceptable social care/education qualifications are (but not limited too):
    • a Diploma in Social Work (or Social Care Wales equivalent),
    • a nursing or allied health care qualification,
    • a teaching or education qualification,
    • a degree in Early Years/Childhood Studies
    • a Level 5 Diploma in either Leadership for Health and Social Services or Children’s Care, Learning and Development
  2. Evidence of leading and driving improvement in the quality and safety of services to meet the diverse needs and requirements of service user/customer/end user.
  3. Proven ability of both written and verbal communication skills when working with a range of stakeholders.

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Cymwyseddau

  • Gweld y Darlun Cyflawn - Ceisio deall sut y mae’r gwasanaethau, y gweithgareddau a’r strategaethau yn y maes yn ategu ei gilydd i greu gwerth am arian ar gyfer y cwsmer/defnyddiwr.
  • Gwneud Penderfyniadau Effeithiol - Sylwi ar batrymau neu dueddiadau mewn amrywiaeth eang o dystiolaeth/data a dod i gasgliadau allweddol, gan amlinellu’r costau, y manteision, y risgiau a’r ymatebion posibl.
  • Arwain a Chyfarthrebu - Cyfathrebu mewn modd clir a gonest sy’n ennyn diddordeb gyda phob rhanddeiliad a dal eu tir pan fo angen.
  • Cyflawni'n Brydlon - Cynllunio ymlaen llaw ond gan ailystyried llwythau gwaith a blaenoriaethau os bydd sefyllfaoedd yn newid neu os bydd y galwadau ar unigolion yn gwrthdaro.

Meini Prawf Pendol i'r Swydd

  1. Byddai cymhwyster gofal cymdeithasol / addysg cydnabyddedig, ochr yn ochr â phrofiad perthnasol, yn cael ei ffafrio. Serch hynny, croesewir ceisiadau gan ymgeiswyr sydd â chymwysterau lefel gradd neu uwch (mewn unrhyw bwnc) ac sydd â phrofiad sylweddol mewn diogelu a/neu wella canlyniadau ar gyfer pobl mewn cyd-destun iechyd neu ofal cymdeithasol. Dyma enghreifftiau o gymwysterau gofal cymdeithasol / addysg derbyniol (ond heb fod yn gyfyngedig iddynt):
    • Diploma mewn Gwaith Cymdeithasol (neu gymhwyster cyfatebol Gofal Cymdeithasol Cymru)
    • Cymhwyster nyrsio neu berthynol i ofal iechyd
    • Cymhwyster addysgu neu addysg
    • Gradd mewn Astudiaethau Blynyddoedd Cynnar / Plentyndod
    • Diploma Lefel 5 mewn naill ai Arweinyddiaeth ar gyfer Iechyd a Gwasanaethau Cymdeithasol neu Ofal, Dysgu a Datblygiad Plant
  2. Tystiolaeth o arwain ac ysgogi gwelliant i safon a diogelwch gwasanaethau er mwyn diwallu anghenion a gofynion amrywiol y defnyddiwr gwasanaeth / cwsmer / defnyddiwr terfynol.
  3. Gallu profedig i gyfathrebu'n ysgrifenedig ac ar lafar wrth weithio gydag ystod o randdeiliaid.

Assessment Process

Applications will be sifted, successful candidates will then be invited to an interview. Interviews will take place virtually via Microsoft Teams.

Application Process
CIW follow Welsh Government recruitment processes which are competency based application forms and interviews. Please ensure you read the Welsh Government Recruitment Guidance and the CIW Candidate Pack before applying and whilst preparing for interviews and use the STAR approach when providing evidence.

Interviews
Interviews will be held virtually over Microsoft Teams. If for any reason you are unable to undergo an online interview please let us know and we can seek to make alternative arrangements where possible.

If you are a disabled person, have an impairment or health condition, are neurodivergent or if you use BSL and wish to request a reasonable adjustment or alternative arrangements please contact us by sending an email to CIWHR@gov.wales.

There will be a presentation at the beginning of the interview - the topic will be provided at the invite to interview stage.

As welsh language skills are essential for this role, candidates are required to present evidence for at least two questions from the competency or job specific criteria in the alternate language. For example, if the application is being submitted in English, at least two of the examples should be written in Welsh. If the application is being submitted in Welsh, at least two of the examples should be written in English.

Other Information

  • Unless stated otherwise in ‘actual starting salary’, all candidates will start at the minimum of the pay scale being appointed to (this includes existing civil servants).This is not negotiable.
  • Unless stated otherwise in ‘type of opportunity’, this recruitment advert is not open on a Loan or Secondment basis.
  • For more information on the eligibility criteria and terms and conditions for Loan and Secondment positions in Welsh Government, please see external recruitment candidate guidance.
  • Unless stated otherwise in ‘Location of Post’ the role/s recruited to via this campaign can only be worked in the UK, not overseas.

Salary & Allowances

A Recruitment and Retention Allowance of up to £4,535 per annum will be payable.  The allowance is attached to the post of the Inspector and is in addition to the substantive salary.

An allowance of £1,000 per year is available if you use your own car and cover in excess of 2,000 statutory miles per year. A valid driving licence and motor insurance is required

A starting salary of up to point 3 (£35,180) may be considered for candidates who demonstrate the essential skills, knowledge and experience to an exceptional level.

Occasional work is required outside of normal office hours in order to complete inspections

Location

Your agreed office location is either the CIW Merthyr or Llandudno Junction office. This will be your substantive and permanent place of work. As an Inspector, you will work from a blend of locations, including some time working at home, some time at your agreed office location, and some time at the premises of the service you are inspecting. The agreed office location will be the designated place of work and any remote or home working arrangement does not constitute a change to your designated place of work or contractual terms and conditions. The successful candidate will be expected to pay for their commute to their normal place of work. Travel to other locations that are not your chosen normal place of work will be paid for by CIW.

Application Process

CIW follow Welsh Government recruitment processes which are competency-based application forms and interviews. Please ensure you read the Welsh Government Recruitment Guidance and the CIW Candidate Pack before applying and whilst preparing for interviews and use the STAR approach when providing evidence.

Posts Available

There are two Inspector Childcare and Play posts available across the following locations:

  • 1 x CIW Inspector – Merthyr Office
  • 1 x CIW inspector – Llandudno Junction Office

Shortlisting/Sift

Candidates will be shortlisted by assessing the evidence provided within the application, the CV and the evidence uploaded. This will be assessed using the scoring matrix (see External Candidate Guidance at para 6) against the competencies job specific criteria as set out in the job description/job advert. 

If the volume of applications is high, the panel may only shortlist based on your responses to the 3 job specific criteria. Please note, you still need to provide a written response in relation to the 4 competencies to successfully pass the shortlisting stage.

You will be notified of the outcome via the on-line system.  

There are currently 2 vacancies available. A reserve list will be held for 12 months.

Interviews

Interviews will be held virtually over Microsoft Teams. If for any reason you are unable to undergo an online interview, please let us know and we can seek to make alternative arrangements where possible. 

If you are a disabled person, have an impairment or health condition, are neurodivergent or if you use BSL and wish to request a reasonable adjustment or alternative arrangements please contact us by sending an email to CIWHR@gov.wales.

Candidates may be asked to undertake an assessment or presentation as part of the interview process. If this is the case, we will provide a minimum of 5 working days notice of the requirements.

Welsh Language Skills

As Welsh language skills are essential for this role, candidates are required to present evidence for at least two questions from the competency or job specific criteria in the alternate language. For example, if the application is being submitted in English, at least two of the examples should be written in Welsh. If the application is being submitted in Welsh, at least two of the examples should be written in English.

Flexible Working - We offer flexible working arrangements to help you get the right work/life balance.

Annual Leave - Welsh Government offers 31 days annual leave if you work full-time, pro rata for part-time (e.g., 4 days = 25 days).

Bank Holidays - Full-time employees receive 10 days public and privilege holidays a year, pro-rata for part-time.

Salary - We are a Living Wage employer with incremental pay scales. We also have an equal pay structure, regardless of age, marital status, disability, race, religion or belief, or gender identity. Further information can be found here. https://gov.wales/welsh-government-pay-policy-statement-2020

Travel and Subsistence - The Welsh Government will reimburse employees for necessary, additional costs incurred on travel and subsistence whilst undertaking official business travel away from the normal office base. Expenses which could have been avoided by better planning or which were otherwise unnecessary to the official purpose of the visit will not be reimbursed.

Pension - Further information about the Civil Service Pension scheme can be found here: https://www.civilservicepensionscheme.org.uk/

Equality, Diversity and Inclusion - Welsh Government values and supports all its employees. We have strong and proactive staff networks and diversity talent programmes to help everyone, irrespective of background, to achieve their full potential.

Learning and Development - Everyone in Welsh Government is supported to develop their skills and capabilities, which includes access to learning and development with world-class providers. CIW are committed to Learning and Development and ensure our staff have a minimum of 5 days learning per year.  This is supported by a tailored learning programme for CIW employees. 

Induction - All new starters receive Induction as an employee of Welsh Government. This is supported by a tailored induction programme for CIW employees.

Civil Service Code - The Civil Service Code sets out the core values and standards expected of all civil servants: integrity, honesty, objectivity and impartiality.  All Civil Servants are expected to conduct themselves in accordance with the Civil Service Code, https://beta.gov.wales/civil-service-code

CIW Core Values - Our core values ensure people are at the heart of everything we do and aspire to be as an organisation.

  • Caring: we are compassionate and approachable
  • Fair: we are consistent, impartial and inclusive
  • Integrity: we are honest and trustworthy
  • Professional: we are skilled, knowledgeable and innovative
  • Respect: we listen, engage and value people
CIWHR@gov.wales

How to apply

All applications for this vacancy should be made online via the Welsh Government's online application system.  If you have an impairment which would prevent you from applying on-line, please e-mail SharedServiceHelpdesk@gov.wales to request an application pack in an alternative format, or to request a reasonable adjustment related to an impairment in order to submit your application.

To apply, you'll need to have an account on our online application system.  Click the 'Apply' button below, and you'll be asked to 'Log in' if you already have an account, or 'Register' if you don't yet have an account.  Registration takes just a few minutes to complete.  You'll need an e-mail address to be able to register.  Once you've registered for an account and logged in, you'll be taken to the online application form, which you'll need to fully complete and submit before the deadline on the closing date.  

If you’d like to apply for this vacancy in Welsh, please use the ‘Newid Iaith / Change Language’ link at the top of this page, to take you to the Welsh version of this advert, from which you can apply in Welsh.

For further information regarding the Welsh Government recruitment process, please see the Recruitment Guidance for External Candidates (link).

When evidencing your suitability for the post, it is recommended that you refer to the Civil Service Competency Framework (link)

Grievance and Complaints

Anyone who believes they have been treated unfairly, or has a grievance or complaint, about how the process was conducted should either write to the Head of Resourcing, Welsh Government, Cathays Park 2, Cardiff CF10 3NQ or email SharedServiceHelpdesk@gov.wales.  If you are unhappy with the outcome of the complaint raised with the Welsh Government and feel that the principles of appointment on merit through fair and open competition have not been met you have the right to pursue your grievance with the Civil Service Commission.

This vacancy is closed to applications.